Surrey Floors & Kitchens

Frequently asked questions

Surrey Flooring and Kitchen Solutions - FAQs

Here you’ll find answers to common questions about our flooring and kitchen solutions. Whether you’re exploring options for new flooring, planning a kitchen renovation, or need assistance with maintenance, our comprehensive FAQs provide the information you need. If you have additional questions, please don’t hesitate to contact us or visit our showroom for personalised assistance.

General

Surrey Floors and Kitchens specialises in flooring and kitchen installations. We offer a wide range of products and services including hardwood floors, laminate flooring, vinyl, and tiles, as well as custom kitchen designs, fittings, and renovations.

Our showroom is located in Brookwood Village, Surrey. We serve the entire Surrey area.

Monday 9am – 5pm

Tuesday 9am – 2:30pm

Wednesday – Closed

Thursday 9am – 2:30pm

Friday 9am -5pm

Saturday 9am – 2pm

Sunday – Closed.

Yes, we provide professional installation services for all of the products we offer. Our team of skilled installers will ensure that your flooring or kitchen remodel is completed to the highest standards.

Yes, all our products come with a manufacturer’s warranty. The length and terms of the warranty vary depending on the product. Our team will provide you with all the necessary details at the time of purchase.

We stand by the quality of our workmanship. All our installation and fitting services come with a satisfaction guarantee. If you encounter any issues, please contact us, and we will address them promptly.

We don’t currently offer a finance option or payment plan for any of our products.

To schedule a consultation or request more information about our products and services, please contact us via phone 01483 351430 or email info@surreyfloorsandkitchens.co.uk. Our friendly team will be happy to assist you and answer any questions you may have.

Flooring

We offer a wide range of flooring options including hardwood, laminate, tile, carpet, and luxury vinyl tile (LVT). Each material has its own unique benefits, and we can help you choose the best option based on your needs and preferences.

Solid wood flooring is made from a single piece of natural wood, offering durability and the ability to be refinished multiple times. Engineered wood flooring consists of a top layer of real wood veneer bonded to several layers of plywood or high-density fiberboard, providing greater stability and resistance to changes in humidity and temperature.

Our experienced team can help you select the perfect flooring for your space. Factors such as durability, maintenance requirements, budget, and design preferences will be taken into consideration to ensure you make an informed decision. . We offer consultations to assess your needs and provide personalized recommendations.

Absolutely! We have a showroom where you can view samples of our flooring materials in person. Our knowledgeable staff will be happy to assist you in selecting the perfect flooring for your home.

Maintenance requirements vary depending on the type of flooring you choose. Our team will provide you with detailed care instructions for your specific flooring material to help you keep it looking beautiful for years to come.

Kitchens

Yes, we offer comprehensive kitchen design services to help you create a kitchen space to match your needs. Our designer will work with you to understand your vision, budget, and functional requirements, and then create a customised design plan tailored for you.

Yes, we specialise in bespoke kitchen designs tailored to your specific requirements. Whether you need a modern, traditional, or contemporary kitchen, we can create a solution that fits your space and style.

We offer a wide range of kitchen products including cabinets, countertops, sinks, taps, and more.

We partner with leading appliance manufacturers renowned for quality, innovation, and reliability. Our showroom features top brands such as Quooker, BORA, and Miele. We are able to source any brand and appliance to complement your kitchen design.

The duration of a kitchen renovation depends on the scope of the project. On average, a full kitchen renovation can take between 4 to 8 weeks from start to finish. We will provide a more accurate timeline during the initial consultation.

You can start by scheduling a consultation with one of our kitchen design experts. During the consultation, we will discuss your needs, preferences, and budget to create a personalized design plan.

Contact and Support

You can reach us via phone on 01483 351430, email at info@surreyfloorsandkitchens.co.uk, or by visiting our showroom in Brookwood. Additionally, you can fill out the contact form on our website, and we will get back to you as soon as possible.

Find out more

We have an array of flooring samples and Rotpunkt kitchens on display in our showroom. 

Please get in touch with us using the contact form to organise your appointment to discuss your project or requirements with one of the team.

Or visit our contact page to find our full contact details.

We look forward to hearing from you.